Terms and Conditions

1. General Information

These Terms and Conditions apply to the use of the website www.onlythejust.com (the “Website”) and the purchase of products and services provided by Conscious Brands Limited, trading as JUST.

Company Name: Conscious Brands Limited
Registered Address: Longfrey Cottage, Chilworth, Guildford, Surrey, GU4 8RH, United Kingdom
Contact Email: info@onlythejust.com
Jurisdiction: These terms are governed by the laws of England and Wales.

2. Products and Services

We offer dietary supplements and, in the future, subscription services and downloadable content. All products are intended for general use only and are not a substitute for professional medical advice. Consult a healthcare professional before use if you have any medical conditions or concerns.

3. Payment Terms

• Accepted Payment Methods: We accept credit cards, Visa, Mastercard, and other methods provided via Shopify’s secure payment gateway.
• Currency: All transactions are conducted in GBP (£).
• Security: Payments are processed securely through Shopify, ensuring your financial details are encrypted and protected.

4. Delivery and Shipping

• Shipping Area: We currently ship to addresses only within the United Kingdom.
• Delivery Provider: Fulfillment is handled by Amazon, with next-day delivery available depending on the time of order placement.
• Tracking: All orders include tracking information. Delivery issues should be reported to info@onlythejust.com, and we will work with the delivery provider to resolve them.

5. Refunds and Returns

We offer a 100% refund guarantee if your product is in any way defective or not in accordance with your order. This does not affect your statutory rights as a consumer.

To request a refund:

Email info@onlythejust.com within 14 days of receiving your order.

Please return the product to us at your own expense to the address provided during the refund process.

Refunds will be issued once the returned product is received and inspected.

6. Subscriptions and Cancellations

Subscriptions are not currently available. Future subscriptions can be cancelled at any time by emailing info@onlythejust.com.

7. Website Use

By accessing the Website, you agree to:

• Use the Website only for lawful purposes and in compliance with these Terms and Conditions.
• Refrain from copying, modifying, distributing, or publishing any content on the Website. All content, including images, text, and designs, is the sole property of Conscious Brands Limited and may not be used without explicit permission.
• Avoid spamming or engaging in any activity that may disrupt the Website’s functionality.

8. Age Restrictions

You must be 16 years or older to purchase products from our Website. If you are under 16, please ensure you have parental or guardian consent.

9. Limitations of Liability

We strive to ensure our products and services are delivered as described. However:

• We are not liable for misuse of our products, including failure to follow usage instructions.
• We are not responsible for delays, damages, or losses caused by third-party delivery providers.
• We make no guarantees that products will achieve specific results or outcomes.

This does not affect your statutory rights as a consumer.

10. Changes to Terms and Conditions

We may update these Terms and Conditions periodically. Customers with accounts will be notified via email of significant changes. Continued use of the Website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

12. Contact Us

If you have any questions about these Terms and Conditions, please get in touch with us at info@onlythejust.com.